Whatsapp has launched the Whatsapp Business App newly. This app will help the business to communicate with the clients easily. As of now, Facebook is having the business app to communicate with customers; most of the small business units are using this Facebook app while the Whatsapp has freshly introduced the business app. Whatsapp has said that it is introducing new tools for the testing purpose. These tools are presently working with 1mg.com and Bookmyshow.com.
“Were building and testing new tools via a free WhatsApp Business app for small companies and an enterprise solution for bigger companies operating at a large scale with a global base of customers, like airlines, e-commerce sites, and banks,” WhatsApp said in a blogpost.
Whatsapp Business App Launched – How to Use, Check Complete Information
Whatsapp Business app is mainly used for business firms to provide useful notifications, delivery confirmations, and other information to its customers. A green tick will be shown beside the contacts, by just selecting it clients can be added to the business account. The business chat between the client and the business associate need to be encrypted. Clients can prevent a business from reaching them by blocking them.
“Were looking forward to making it possible for people to connect with businesses in a fast and personal way, and giving businesses the tools to make that easier to do,” WhatsApp Chief Operating Officer Matt Idema said.
“Some businesses may use service providers to manage their messages, and those service providers may be able to read the messages you send to those businesses,” it added.